Tuesday, January 5, 2016

Search for updates never finishes, one error being 0x80070005 caused by what

Questions:Hello,

as per Posting Instructions, I'm creating a new thread for my maladies although other threads seem to be similar.

The main problem is that Windows Update (WU) is never able to finish the actual search for updates. It's stuck on "Searching", and the instance of "svchost.exe" which WU uses then has a high CPU load.
It doesn't matter if the search is triggered manually or automatically by the system, it doesn't work anymore. Problems may have started some weeks ago.

I've already tried quite a few things to make it work again, but to no avail.

1) CHKDSK
-> no errors

2) SFC /SCANNOW
-> no errors

3) Tried to fully reset WU with "Reset_Windows_Update_Full.bat" from the user "wben353" on these forums
-> finished with no errors

4) Tried Microsoft's "WindowsUpdateDiagnostic.diagcab" multiple times, the result always being
-> Not Fixed: "Windows Update Error 0x80070005"
WARNING: Failed to add and register service 7971f918-a847-4430-9279-4a52d1efe18d to the data store 0x80240031

5) Tried another Microsoft solution with the tool "subinacl" to reset permissions in the registry and multiple windows folders:
Code:
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f

subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f

subinacl /subdirectories %windir% /grant=administrators=f /grant=system=f
The last part concerning windows folders went through without errors, but the previous 3 commands, concerning large parts of the windows registry, threw multiple thousand errors each...

EDIT:
But as such errors might also occur for keys where neither of these are supposed to have access to, this might be "normal"?
For instance:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

6) Searching the registry for the service-id which "couldn't be registered" from point 4) , these associated entries were found. The word "pending" seems dubious to me...
Code:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
--------------------------
ValidatedPreWsus3RegistrationRequests	1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending\7971f918-a847-4430-9279-4a52d1efe18d
--------------------------
ClientApplicationID	Default Service Recovery
RegisterWithAU	1

Having read other related threads, I fear the error lies deeper in the system...


Thanks.


System:
Windows 7 Professional x64, SP1
Windows Update Agent - Version 7.6.7601.19046

Attached logs:
WindowsUpdate.log
CBS.log

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